We will be closed from 25 April 2018 to 1 May 2018. All orders placed during this time will be processed and shipped on 2 May 2018.

Electrothing respects the privacy of its visitors and users and is therefore dedicated to the secure collection and storage of all information. The following outlines the type of personal information collected, how it is used, disclosed and protected.

Definitions

  • "The website" refers to the webpages contained within the following domain: http://electrothing.co.za
  • "We", "Us" and "Our" refer to Electrothing (Pty) Ltd, its employees and affiliates.
  • "You", "Your", "Visitor" and "User" refer to the company, organization or individual who visits the website, makes use of any services or purchases any products.
  • "Service" refers to any of the services or products offered on the website.
  • "Terms" refers to the Terms of Service outlined in this document.
  • "Policy" refers to the terms herein.

General

The Policy is applicable to anyone who accesses the website, makes use of our services and/or purchases products.

Acceptance of Terms

We require that you accept all of the terms within the Policy before browsing the website or making use of our services. By accepting the Policy you are deemed to have read, understood and accepted all of the terms herein. If you are under the age of majority, you may not access the website or use our services unless your legal guardian has read, understood and accepted all the terms of this Policy with you.

Amendments

The Policy may change from time to time but we will always notify our users of any major changes, either by electronic mail or via a notice placed in a prominent location on the website. Any reduction in the rights of our users will require explicit consent.

The last time the Policy was amended was on the 2nd of March 2014.

Information We Collect

Information You Give Us

While browsing the website or making use of our services we may ask you for information. For example, before you are able to make use of any of our services we ask that you sign up for an Electrothing Account. During this process we will ask you for information such as your name, address, contact details etc.
There are also optional details you can provide us with such as feedback on services, comments, complaints etc.

Information collected on use

Device and browser information
Whilst browsing our website and services, we automatically collect information about your browser and your device. This may include information such as your hardware model, operating system version, unique device identifiers, mobile network information, internet protocol address, screen resolution, colour capabilities, installed plugins, language settings and so forth.

Usage Information
We may collect information about the services you view and make use of as well as other usage information. This usage information may include browsing habits, click patterns, search engine keywords, cookie preferences and third-party software enablement as well as the content and pages that you access on the website.

Local Storage, Cookies and Anonymous Identifiers
We may collect and store information locally on your device using mechanisms such as browser web storage and application data caches. This may be achieved by sending one or more cookies, or anonymous identifiers, to your device.

Information We Will Not Collect or Ask You For

We will never ask you for your credit, debit or cheque card details, nor for your banking details. Instead we make use of PayFast, a payment processing service, which will facilitate the collection of this information. Please note that they have their own terms of service, end user agreements and privacy policy.

Why We Collect This Information and How We Use It

We collect your information in order to optimize your browsing experience as well as to provide, maintain and improve our services. This also enables us to develop new products in a more efficient and tailored manner. We will ask for your consent before using information for a purpose other than those that are set out in this Policy.

Information Disclosure and Sharing

The information collected will never be shared with any company, organization or individual outside of Electrothing and our affiliates unless one of the following circumstances apply:

Aggregate Data
We may share aggregated, non-personally identifiable information publically or otherwise. This could include information such as number of website visitors over a certain period of time, most popular products etc.

Transfer
If we are involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Your consent
We will only ever share your personal information with other companies, organizations and/or individuals with your consent to do so.

For external processing
We may provide the information collected to an external business to process it for us. Any external processing is subject to terms herein.

For legal reasons
We will share collected information with the relevant organization, company or individual in order to:

  • comply with any law;
  • protect the rights, property or safety of Electrothing, its employees and users as required or permitted by law.

Information Security

One of our primary concerns at Electrothing is the protection and secure storage of your information. Consequently, your browsing of sensitive pages is encrypted using industry-standard SSL and the storage of your personal information is securely encrypted. We restrict access to all information collected to the employees of Electrothing on a "need to know" basis and to those parties outlined under "Information disclosure and sharing".